We know that happiness is key when you want to deliver a great service.
Happiness is what we all want for our life and being happy doing what you like is priceless.
It's amazing what a smile can do in other people's lives. That is why in Adportas we wanted to celebrate World Smile Day by giving our workers a small gift in gratitude for all the effort they make every day in their work.
Our formula is feedback, compensate, reward, always give each other the necessary ingredient for everyday motivation.
Our people are our most precious asset and this is how we achieve our goals and our dreams, letting others know how important their happiness is to us.
Not only do we focus on providing excellent service to our customers, first, we focus on providing an excellent environment for our internal customers.
The only way to have a company with customer service as a value, as the center around which all other areas of the company revolve, is to start from the thinking of the people who integrate the company and their satisfaction with the work that are making.
If you want to create loyalty with your client, let me tell you that customer loyalty cannot succeed if the concept of internal customer is not part of the culture of the organization, that is, employees should create value for the external customer by creating value first internally and that forces you to create a better corporate culture.Claudia Bahamondes C.Internal and External Marketing Manager
Lack of identity with the company or absenteeism are symptoms of the attention that internal clients receive. If the corporate culture is designed so that the work is a source of personal and professional fulfillment, then higher levels of employee engagement with your company will be achieved.
